Shipping policy

1. Processing Time

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time & Delivery

We aim to deliver your order as quickly as possible. Estimated delivery times are:

• Australia: 5–12 business days

• International: 7–21 business days

Note: Delivery times may vary due to high demand, customs delays, or unforeseen circumstances.

3. Shipping Fees

Shipping charges are calculated at checkout based on your location and order weight. Occasionally, we may offer free shipping promotions.

4. Tracking Information

A tracking number will be provided once your order has been shipped. Please allow 24–72 hours for the tracking information to update.

5. Lost or Delayed Packages

AusMartify Store is not responsible for delays caused by the carrier or customs. If your package is significantly delayed or lost, contact us at dropshipingk7@gmail.com, and we will assist you.

6. Incorrect Address

Please ensure your shipping address is correct before placing your order. AusMartify Store is not responsible for items not received due to incorrect shipping addresses provided by the customer.